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U-verse beats FIOS and everyone else |
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Written by uverse
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Wednesday, 01 October 2008 |
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JD Power completed a customer satisfaction survey that put U-verse on top for television service providers. FIOS came in a close second place. Providers were judged on overall satisfaction, performance and reliability, customer service, cost, billing and offering and promotions. U-Verse got high marks across the board, so apparently there is more to tv service than just the quality and number of streams that are available.
They study also reports that 90% of households have at least 1 HDTV. I know HDTVs have been flying off the shelves, but I find this number hard to believe as I still know quite a few people without a single HDTV.
press release
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