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U-verse beats FIOS and everyone else |
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Written by uverse
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Wednesday, 01 October 2008 |
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JD Power completed a customer satisfaction survey that put U-verse on top for television service providers. FIOS came in a close second place. Providers were judged on overall satisfaction, performance and reliability, customer service, cost, billing and offering and promotions. U-Verse got high marks across the board, so apparently there is more to tv service than just the quality and number of streams that are available.
They study also reports that 90% of households have at least 1 HDTV. I know HDTVs have been flying off the shelves, but I find this number hard to believe as I still know quite a few people without a single HDTV.
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What is U-verse?
U-verse is AT&T's revolutionary IPTV platform capable of delivering standard and high-def television over a high-speed internet connection. U-verse utilizes both fiber-to-the-node and fiber-to-the-point technology to obtain speeds upwards of 25Mbps to the user's home. AT&T is attempting to leapfrog current cable systems by offering features like a DVR that can record up to 4 shows at a time and is programmable from any web-connected computer.
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