Forum
December 03, 2008, 11:42:36 PM *
Welcome, Guest. Please login or register.
Did you miss your activation email?

Login with username, password and session length
 
  Site Home Map Wiki  Forum Home   Help Search Login Register  
Forum > Discussion By State > Texas > STB not responding to U-Verse Remote
Pages: [1]
« previous next »
  Print  
Author Topic: STB not responding to U-Verse Remote  (Read 544 times)
SGanske
Member

Posts: 22



Email
« on: September 16, 2008, 04:05:24 PM »
So, I am having an interesting issue with my U-Verse remote.  Every once in a while (every 2 days) my STB seems to stop responding to my remote.  The remote lights up as though it is sending signal, but the power light on the STB doesn't flash like it's receiving a signal.  I wait 5 minutes and it seems to fix itself.  Anyone else experienced this?  Also, noticed HD pixelation for the first time since install (February) watching Terminator: Sarah Connors Chronicles last night.  I was surprised by this. 
Logged
Mitsubishi WD-65733 65" DLP 1080P
Sony Bravia 5.1 HT-DDWG700
XBOX360 HDMI
Playstation3
Uverse U-200
hoofdpijn
Member

Posts: 6


Email
« Reply #1 on: September 17, 2008, 09:23:03 PM »
 I had the same happen on a STB right out of the box.  The box would stop responding to the remote after about 5 minutes of the box being turned on.  I tried the remote on the other boxes...worked fine, tried the other remotes on this box..no good.  They came out and replaced the box and it's been fine since.
Logged
uverseuser2008
Member

Posts: 1067
« Reply #2 on: September 17, 2008, 09:27:14 PM »
I've had the exact same thing happen to one of my boxes. They swapped it and it's been fine since.
Logged
sbmyrick
Member

Posts: 1


Email
« Reply #3 on: September 26, 2008, 11:14:06 PM »
I have the same problem on my DVR box.  I also have a harmony remote that will not work during the periods the uverse remote isn't working.  Then 20 minutes later, they will start working again.  I have changed out the STB 3 times and the problem still persists.  Anyone have a solution?
Logged
SGanske
Member

Posts: 22



Email
« Reply #4 on: September 28, 2008, 11:17:26 PM »
Apparently the problem is cause by a build up of static electricity.  Unplug the STB, hold down the power button for 30 seconds and plug it back in.  It worked perfectly.
Logged
Mitsubishi WD-65733 65" DLP 1080P
Sony Bravia 5.1 HT-DDWG700
XBOX360 HDMI
Playstation3
Uverse U-200
Tip
Member

Posts: 40


Email
« Reply #5 on: October 02, 2008, 01:52:43 PM »
There are some new splitters being used that will help with the DB loss....this will help tremendously with the problems some of you guys are talking about.
Logged
Pages: [1]
  Print  
« previous next »
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF 1.1.1 | SMF © 2006, Simple Machines LLC
Joomla Bridge by JoomlaHacks.com 		Valid XHTML 1.0! Valid CSS!