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Author Topic: Weather interference in Indy?  (Read 1188 times)
brainplastic
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Posts: 9


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« on: September 02, 2008, 07:18:05 PM »

Threat of rain and Im getting bad signal. I gave up Directv for this?
Any insight?
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Nan2007
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Posts: 65


« Reply #1 on: September 03, 2008, 01:46:13 PM »

I have had Uverse for over a year and never had any interference from the weather.
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mnaz
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Posts: 24


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« Reply #2 on: September 03, 2008, 03:17:03 PM »

I had the same thing last Friday here in Ohio.  Called a tech out yesterday so we will see if its fixed next time we have a storm.
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ballman
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« Reply #3 on: September 03, 2008, 03:41:23 PM »

Threat of rain and Im getting bad signal. I gave up Directv for this?
Any insight?

For the first couple of months, my system would get a little flakey during storms.  I never completely lost signal, but I started noticing more macroblocking and pixilization when it rained.  Thanks to the folks here and on Utalk, I learned how to get some meaningful stats on my connection and noticed that even during good weather, I was getting millions of corrected errors per 15 minutes and hundreds of uncorrectable errors each day.

I called tech support, they ran some sort of line quality check from the office, and said that I had a problem.  They dispatched a tech who looked at a few things in my house, but spent most of his time out at the NID.  He didn't say exactly what he did, but whatever it was cleaned up my signal significantly.  He also identified a possible bridge tap on my line and put in a ticket for I/R to remove it.  Initially (before the bridge tap was removed) my corrected blocks dropped to a few thousand an hour.  After the bridge tap repair, I now only get a few thousand corrected blocks a day, and only a few uncorrectable blocks.  We haven't really had any significant weather (other than heat and humidity) since he fixed it, but I'm anticipating that my system will be much more stable the next time it storms.

Bottom line is, if your signal is marginal when the weather is good you're likely more susceptible to having problems when the weather gets bad.
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reppert
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Posts: 48


« Reply #4 on: September 03, 2008, 03:42:05 PM »

I live in Fishers and I noticed the same thing last night. I was watching the Science channel in HD and kept getting a lot of pixelation, then I switched to another channel and got the same thing. Once the storm passed, it went away. Seems odd and this is the first time I've seen this happen due to weather.
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Figment714
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Posts: 4



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« Reply #5 on: September 06, 2008, 11:07:16 AM »

Mine was having trouble too, the tech came out yesterday, and found a ground problem, he could not mess with so he had another tech come out, who was working it out for like 4 hours, he found a "Floating ground" somewhere between my house and the cross box along 1800 feet of wire, he located and repaired a rubbed through section of wire insulation, immediatly error counts in the status screen of my gateway were stopped. It did take the uverse tech and a line tech to get it worked out, and they said if it had not still been fairly damp out they would have had a hard time locating it.
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appleman
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Posts: 193



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« Reply #6 on: September 06, 2008, 11:26:13 AM »

I too have never lost signal due to rain on Uverse, but i know what you mean by dish and direct tv signal lose when it looks like it is going to rain...
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WLW
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Posts: 16


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« Reply #7 on: September 09, 2008, 01:41:15 PM »

Yesterday was my first day on Uverse in Fishers and I experienced the same characteristics as others have described here.  My service is 2600 +/- feet away and they found a bridge-tap yesterday and removed it.  Kind of funny to experience what seemed like weather interference that you would expect on Dish or DirecTV.  I was viewing an HD channel during the interference... funny thing is... it had not even quite raining completely and the issued subsided.  Makes me wonder if it's lightening related verses moisture in the copper.
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markindy
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« Reply #8 on: October 03, 2008, 11:50:18 PM »

Thanks to whomever opened this topic.  I had the same thing happen about weather-related drop in signal quality about a week after an install.  Everything was great until it rained.  Noticed a bunch of dropped packets (millions) and new something was up.

Called ATT, they had someone out the next morning and it was fixed after about 3 hours of repairs.

Lesson learned for new users - if you get new service pay attention to any drops in signal right during/after a storm.  Then, check for dropped packets and call ATT to get your lines checked out.
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WLW
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Posts: 16


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« Reply #9 on: October 06, 2008, 07:56:01 PM »

I agree it's a great lesson to learn, but even though I've called them out several times I still have a blip after a lot of moisture (heavy dew) or rain.  I'm to monitor the next rain event and report back to them.  Sure is a tedious process to make things right.  Good thing for them  I like U-verse and don't like Comcast  Angry
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