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Title: Outbound e-mail trouble? Post by: miketh on April 01, 2008, 02:05:59 PM This morning I discovered that I could no longer send e-mail through any of my 3rd party e-mail accounts.
After speaking to level 2 support, I learned that Yahoo made a policy change to their SMTP servers as part of their ongoing effort to reduce spam. There are two solutions: 1. Call u-verse support and ask to speak with level 2 to have port 25 unblocked. This will allow you to connect directly to your 3rd party SMTP server for sending e-mail. Once this is done, contact your 3rd party support for the correct SMTP settings to use. or 2. Register your 3rd party e-mail accounts for use with the AT&T SMTP server. Each account must now be verified before outbound e-mail will work for non-att accounts. Instructions for this process can be found here: http://help.yahoo.com/l/us/yahoo/mail/original/manage/sendfrom-07.html (http://help.yahoo.com/l/us/yahoo/mail/original/manage/sendfrom-07.html) Once you have verified all of your accounts, it will take some time for the changes to propagate through all of the yahoo mail servers, but I was able to send mail again after about 15 minutes or so. -Mike Title: Re: Outbound e-mail trouble? Post by: jeeves99 on April 01, 2008, 03:20:16 PM Your third party email providers should be using SSL encryption. That changes the port away from 25. I know for gmail the SSL-SMTP port is 465.
Title: Re: Outbound e-mail trouble? Post by: northcoast on April 03, 2008, 10:37:29 PM My third party provider just so happens to have a secondary SMTP port. Once I found out Yahoo was blocking port 25 I call my third party provider and they told me what secondary port number to use instead of 25. They also told me most SMTP software supports a secondary port so this should/could work with other third party providers.
Title: Re: Outbound e-mail trouble? Post by: TimS on April 08, 2008, 11:34:50 PM This morning I discovered that I could no longer send e-mail through any of my 3rd party e-mail accounts. After speaking to level 2 support, I learned that Yahoo made a policy change to their SMTP servers as part of their ongoing effort to reduce spam. There are two solutions: 1. Call u-verse support and ask to speak with level 2 to have port 25 unblocked. This will allow you to connect directly to your 3rd party SMTP server for sending e-mail. Once this is done, contact your 3rd party support for the correct SMTP settings to use. or 2. Register your 3rd party e-mail accounts for use with the AT&T SMTP server. Each account must now be verified before outbound e-mail will work for non-att accounts. Instructions for this process can be found here: http://help.yahoo.com/l/us/yahoo/mail/original/manage/sendfrom-07.html (http://help.yahoo.com/l/us/yahoo/mail/original/manage/sendfrom-07.html) Once you have verified all of your accounts, it will take some time for the changes to propagate through all of the yahoo mail servers, but I was able to send mail again after about 15 minutes or so. -Mike I think I got bitten by this. But my emails did not start getting bounced back to me until today 4/8/08. No wonder I got no response from people I sent email to! Title: Re: Outbound e-mail trouble? Post by: sechs on April 09, 2008, 12:13:20 AM Why not just use the AT&T-designated servers?
Title: Re: Outbound e-mail trouble? Post by: TimS on April 09, 2008, 12:20:56 AM Why not just use the AT&T-designated servers? That is a ATT designated server! pop.att.yahoo.com & smtp.att.yahoo.com or you can now use plus.pop.att.yahoo.com & plus.smtp.att.yahoo.com I was wrong the plus servers may only be for pop.yahoo.com and smpt.yahoo.com. Title: Re: Outbound e-mail trouble? Post by: TimS on April 09, 2008, 11:32:38 AM So after completing the instructions I still can not send email? I did it last night and this morning I still get 553 errors!
For right now I am going to bypass the AT&T servers to send mail. But that is not a permanent fix as my mail server is running off a dynamic IP and will get blocked by a lot of ISP’s. Title: Re: Outbound e-mail trouble? Post by: tjmlr on April 15, 2008, 11:21:57 AM This morning I discovered that I could no longer send e-mail through any of my 3rd party e-mail accounts. After speaking to level 2 support, I learned that Yahoo made a policy change to their SMTP servers as part of their ongoing effort to reduce spam. <snip> 2. Register your 3rd party e-mail accounts for use with the AT&T SMTP server. Each account must now be verified before outbound e-mail will work for non-att accounts. Instructions for this process can be found here: http://help.yahoo.com/l/us/yahoo/mail/original/manage/sendfrom-07.html (http://help.yahoo.com/l/us/yahoo/mail/original/manage/sendfrom-07.html) Once you have verified all of your accounts, it will take some time for the changes to propagate through all of the yahoo mail servers, but I was able to send mail again after about 15 minutes or so. -Mike Actually, I just got off the phone with Level 2 tech support, and they claimed that address verification doesn't work any more due to Mordak the Preventor-type security procedures they have installed. However, I just followed the instructions on the link, and address verification appears to be working now. It remains to be seen if this is a hiccup, or if address verification really works with the new procedure. Give it a whirl, however, it can't hurt. Hope this helps. Sincerely, Jeffrey Rolland Title: Re: Outbound e-mail trouble? Post by: TimS on April 15, 2008, 06:24:30 PM Actually, I just got off the phone with Level 2 tech support, and they claimed that address verification doesn't work any more due to Mordak the Preventor-type security procedures they have installed. However, I just followed the instructions on the link, and address verification appears to be working now. It remains to be seen if this is a hiccup, or if address verification really works with the new procedure. Give it a whirl, however, it can't hurt. Hope this helps. Sincerely, Jeffrey Rolland Well I believe AT&T techs like I believe used car salesmen! Not at all! The address verification did work for me but it seems to be case sensitive! Tim@mydomain.com dos not work when tim@mydomain.com does? Can someone verify? Wish they would offer static IP’s so I could bypass AT&T servers and have my mail delivered.
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